Documentation

Everything you need to connect your APIs, configure your agents, and bring strikeUp into your product.

Getting Started

Deploy your first AI co-pilot in under 2 hours

Video Tutorials

Watch step-by-step guides to get started with StrikeUp

Setup & Configuration

Detailed walkthrough of the 7-step onboarding process

Custom Authorization Setup

Configure automatic token fetching, placeholder injection, and refresh token flows for your APIs — no tokens ever exposed to end users.

Authentication Guide

Configure secure authentication for your APIs

Multi-Toolkit Setup

Connect up to 5 APIs and orchestrate them intelligently

Security & PII Masking

Enterprise-grade data protection and compliance features

Feature Flags & Granular Control

Tool-level control and A/B testing capabilities

Widget Embedding

Add your AI co-pilot to any web application in minutes

Human Handoff

Let users escalate from your AI co-pilot to a live human agent — seamlessly, without leaving the widget.

Troubleshooting

Common issues and how to resolve them

Multiple Agents

StrikeUp routes each user message to the most appropriate specialist agent automatically — no manual routing logic required.

Skills

Skills are modular instruction sets that extend an agent's behavior for specific situations — without bloating the base configuration.

Customer Portal

A self-service area inside the StrikeUp widget where your end-users manage their own profile, memory, members, knowledge base, skills, workflows, integrations, prompt shortcuts, and per-company settings.

End User Portal Guide

Written for the people who actually use the Customer Portal inside a widget — not for the team setting it up. Share this page with your customers, or copy it into your own help centre.

Portal API — build your own UI

Use the same REST API that powers the StrikeUp Customer Portal to build a fully custom interface inside your own product.